Leading Through Complexity
is designed to give you the tools + confidence you need to navigate the toughest challenges leaders face- from budget cuts, resource constraints, performance issues, and cultural shifts– All while staying focused on what matters most: leading with clarity, purpose and impact.
A 10-Week Leadership Development Program
Led By Brittany Neish
Our Spring Cohort kicks off March 20th, 2025
(we anticipate it will sell out!)
The ONLY leadership development program built for the real challenges of leadership.
It’s designed to give you the tools + confidence you need to navigate the toughest challenges leaders face…
…from budget cuts, resource constraints, performance issues, and cultural shifts – all while staying focused on what matters most:
leading with clarity, purpose, & impact.
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✨ Start Your Journey ✨
Take the first step by enrolling in a program designed for leaders who want to do more than just manage — they want to truly lead.
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✨ Create Allies ✨
Work alongside a cohort of peers facing the same leadership complexities, exchanging insights & strategies to grow together.
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✨ Transform ✨
Leave the program with the clarity, confidence, and tools to handle the real challenges of leadership — so you never have to wonder what to do when it matters most.
We’ve mentored & guided leaders from companies you know & love:
Leading Through Complexity Is Thoughtfully Designed For
Senior Managers - Directors - Nonprofit Leaders - Business Owners
No one teaches leaders how to actually lead.
Instead, we’re handed abstract theories, asked to define our “leadership style,” or told to focus on fluffy concepts that sound great in a classroom but fall apart in the real world.
When it comes to tackling performance issues, navigating budget constraints, or leading through organizational changes, leaders are left to figure it out on their own. It’s no wonder so many feel overwhelmed and unprepared when the tough stuff hits.
This is a huge problem.
Too many people are walking away from leadership altogether because they’ve had to deal with bad managers — or WORSE, they’ve been set up to fail as leaders themselves.
Great leadership isn’t just about results — it’s about building teams that people want to be part of. Without that, everyone loses.
And becoming a great leader shouldn’t be this complicated — or lonely.
So if you are…
A leader who’s frustrated trying to turn leadership advice into something that actually works in your day-to-day.
A senior manager ready to take on bigger challenges and make a bigger impact — less managing, more true leadership.
A director juggling big-picture strategy while keeping your team focused and performing at their best.
A nonprofit leader figuring out how to do more with less while keeping your team inspired and your mission on track.
A business owner navigating the ups and downs of growth and leading your team through it all.
An emerging executive gearing up for the responsibilities and changes that come with senior leadership.
You’re in the right place!
The Journey of Developing as a Leader Isn’t Easy.
If you want to learn strategies that teach you how to ACTUALLY lead – you need a program you can trust.
Can we let you in on a secret? The leaders who actually achieve results:
❌ DON’T try to lead completely on their own without support or tools.
❌ DON’T rely on cookie-cutter frameworks that overlook real challenges.
❌ DON’T Ignore the importance of building trust during uncertainty.
❌ DON’T avoid tough conversations or hope issues resolve themselves.
They’ve figured out how to navigate tough team dynamics, keep their teams motivated through change, & lead with focus even when the path forward isn’t clear… and they’ve found simple, proven strategies that work WITH them (not against them)
And that’s exactly what we teach in Leading Through Complexity:
A 10-Week Leadership Development Program
“Brittany’s Program Covered Useful Concepts for Both New and Experienced Professionals.”
-Sprinklr Workshop Attendee
Leading Through Complexity
A 10-Week Leadership Development Program
Takes the guesswork out of navigating tough leadership challenges and makes it easy to lead with confidence.
By following our step-by-step program, you’ll learn how to handle tough team issues, adapt to change without losing focus, and lead your team to hit goals—even when things feel messy or uncertain.
Our 3-Step Process Guides You To:
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Step 1: Lead Yourself First
Every great leader starts by understanding their own strengths, values, and blind spots. This step builds the self-awareness and clarity you need to take intentional action, setting the foundation for everything else.
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Step 2: Lead Others With Impact
Leadership doesn’t stop with you — it’s about navigating team dynamics, cultivating collaboration, and addressing complexities head-on. Get the tools to inspire, guide, and empower your team.
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Step 3: Drive Results That Matter
The ultimate test of leadership is driving meaningful change at scale. You’ll learn how to align priorities, influence stakeholders, and deliver on big-picture goals — all while ensuring your team thrives along the way.
The 10 Leadership Complexities
Every leader faces challenges that test their skills & resilience. In this program, we’ll arm you with the practical strategies needed to confidently lead through these complex challenges.
Adjusting to new leadership and keeping the team on track.
Navigating high turnover and keeping the team’s morale high.
Onboarding new team members and keeping a positive culture.
Adapting to new structures and keeping the team aligned.
Taking on bigger responsibilities and keeping quality high.
Adapting to big organizational changes and staying focused.
Managing with fewer resources and still hitting goals.
Adapting to new tech and using it to improve the team’s work.
Addressing conflict openly and keeping it from escalating.
Addressing performance issues and boosting team motivation.
✨ Meet Your Mentor: Brittany Neish ✨
As someone who’s been in your shoes — leading teams, making tough calls, and navigating the challenges of the working world — I know firsthand what leadership really requires. I spent 15 years leading marketing teams at companies like Microsoft and Moen, diving into every leadership program I could find.
But here’s the thing: none of them truly prepared me for the realities of leadership.
How do you put someone on a performance improvement plan with compassion? Fire someone while maintaining their dignity? Deliver results after losing budget or headcount?
These aren’t hypothetical challenges — they’re the real tests of leadership, and they’re the moments no one teaches you how to handle.
That’s why I founded What You Do Matters. With a Master’s in Positive Organizational Development & Change, I combine the Hero’s Journey framework with practical strategies to arm leaders with the tools they need to navigate their own leadership trials + triumphs.
My mission is simple: to help you lead with confidence, clarity, & courage — even when the road ahead feels uncertain.
Because leadership isn’t just about facing challenges; it’s about writing your own story and creating a lasting impact.
Within Our 10 Week Program You Can Expect
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10 Weeks of Live, Instructor-Led Sessions
Weekly 75-minute sessions (Thursdays, 12 PM - 1:15 PM EST) filled with practical strategies, tools, and interactive discussions to tackle real-world leadership challenges.
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Comprehensive Digital Workbook
A detailed resource packed with exercises, frameworks, and guidance to help you navigate leadership complexities with confidence.
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1 Year of Support
Your journey doesn’t end when the program does. You’ll gain access to a dedicated community space for ongoing peer support, resources, and networking. Post-program, this space remains active, with quarterly group coaching calls with Brittany, so you stay connected and supported for a full year after your cohort start date.
Other program elements are included to help you chart your course through complexity…
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Pre- and Post-Program Assessments
To map your progress across the 10 key leadership complexities, giving you a tangible view of your growth.
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1:1 Coaching with Brittany
Address your unique challenges and refine your leadership strategy in two separate 60 minute 1:1 coaching sessions.
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The Leadership Map
A curated suite of tools, templates, and talk tracks to help you confidently tackle the 10 key leadership complexities.
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*Optional Pre-Program Manager Alignment Call
Before the program, Brittany will connect directly with your manager to discuss your leadership development goals.
The 10-Week Curriculum
Leading Through Complexity: A 10-Week Leadership Development Program is built to help you master the 10 leadership complexities every leader faces. Guided by the Hero’s Journey framework, you’ll step into your role as the protagonist of your own leadership story.
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Every great story begins with a call to step into something greater. This week, you’ll embrace your role as the protagonist of your leadership story by mastering six core leadership behaviors:
Strategic Thinking
Resourcefulness
Compassion
Ownership
Adaptability
Change Resilience
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Before leading others, you must lead yourself. These two weeks focus on building the habits and self-awareness that lay the foundation for impactful leadership:
Prioritizing the Right Work: Identify high-impact tasks and focus on what truly matters.
Setting a Clear Vision: Define a personal and team vision to guide your actions.
Role Clarity: Understand your responsibilities and set clear expectations.
Compassion in Action: Balance empathy with accountability to support your team.
Effective Communication: Build trust through clear and transparent communication.
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No hero succeeds alone. These weeks are about arming yourself and your team with the touchpoints, clarity, and alignment needed for success:
Help your team understand their roles, building both autonomy and accountability.
Establish consistent team touchpoints, such as 1:1s and group check-ins, to maintain alignment.
Increase transparency so everyone understands the bigger picture.
Learn key HR processes like performance management and succession planning to drive team growth.
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Every journey has obstacles. These weeks tackle the 10 leadership complexities, preparing you to lead effectively through:
Leadership Changes: Adapt to new leaders or shifts in team dynamics.
Team Turnover: Rebuild trust and cohesion after key team members leave.
New Hires: Integrate new team members effectively to maintain culture and momentum.
Conflict: Address and resolve disagreements to cultivate collaboration.
Performance Challenges: Identify gaps and reignite motivation to improve results.
During these weeks, you’ll also collaborate in small groups to build and refine your Leadership Map — a personalized resource to guide you through these complexities.
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The larger context of your organization shapes your leadership. These weeks focus on navigating big-picture challenges:
Reorganizations: Align your team with new structures and goals during times of change.
Budget Cuts or Resource Constraints: Lead effectively with limited resources, prioritizing what matters most.
Technology Changes: Adapt to new tools and processes to enhance team productivity.
Increased Responsibility: Step up to bigger roles and deliver results under pressure.
During these weeks, you’ll also collaborate in small groups to build and refine your Leadership Map — a personalized resource to guide you through these complexities.
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The final step in your journey is about pulling everything together and preparing for real-world application. You’ll:
Complete Your Leadership Map: Finalize a toolkit tailored to your role and challenges.
Chart Your Path Forward: Create a plan to sustain your growth and continue making an impact.
Leading Through Complexity is a 10-week leadership development program with practical tools and strategies designed to help you navigate team and organizational challenges so you can confidently lead through uncertainty — without feeling overwhelmed or stuck in survival mode.
In Just 10 Weeks, You’ll Have All The Tools & Resources You Need To…
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Lead with Clarity
Identify priorities, align your vision, and focus on what matters most.
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Build Trust & Accountability
Cultivate collaboration and empower your team to own their responsibilities.
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Communicate with Impact
Deliver clear, transparent messages that inspire action and alignment.
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Handle Tough Moments
Navigate difficult conversations and decisions with emotional intelligence.
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Adapt to Change
Lead through shifting priorities and challenges while staying focused on results.
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Plan for Growth
Develop a roadmap for continued success for yourself and your team.
Your Investment
One-time payment: $1,597 | Two-payment plan: $875 per payment (total $1,750)
Included:
Weekly 75-minute live sessions to tackle the 10 leadership complexities.
Access to the community space and resources for a full year, with quarterly group coaching calls led by Brittany.
Comprehensive digital workbook to help you apply program insights to real-world challenges.
Pre- and post-program leadership assessment
2x 60-minute 1:1 coaching calls with Brittany
Optional pre-program manager alignment call
A curated suite of tools and resources
This is an investment in your growth and leadership — & something your employer may be able to cover. We even created a reimbursement template to help you make the ask here.
Our Spring cohort kicks off on March 20th, 2025!
(Please note: We anticipate it to sell out)
You Have Our Promise
Leading Through Complexity: A 10-Week Leadership Development Program is DIFFERENT because we focus on…
| Our Program | Others | |
|---|---|---|
| Real-world application. This program is built around practical strategies for real leadership challenges — not abstract theories. | ✅ | ❌ |
| Focused on key leadership complexities. We address the 10 challenges every leader faces, with tools and strategies to tackle them head-on. | ✅ | ❌ |
| Small, interactive cohorts. Personal attention and tailored feedback in a collaborative environment. | ✅ | Some |
| Immediately actionable tools. Apply what you learn as you go, with resources designed to make an impact now. | ✅ | ❌ |
“Brittany Forces You Out of Your Comfort Zone.”
-Compana Pet Brands Workshop Attendee
You shouldn’t have to figure out how to handle tough team issues, navigate big organizational changes, or learn to lead with confidence — all on your own.
Too many leaders try to navigate their complex leadership journey alone. While it might seem like you’re saving time by piecing together your own strategies, you’re actually sacrificing clarity, confidence, and meaningful progress.
What if you could tackle the 10 leadership complexities with a clear path forward — without all the stress and uncertainty of figuring it out on your own?
That’s the reality with Leading Through Complexity: A 10-week Leadership Development Program.
You don’t have to do this solo.
Apply to participate in Leading Through Complexity today for a proven approach tailored specifically for leaders like you. We’re here to guide you every step of the way, giving you the tools, support, and confidence to achieve the results you deserve.
Everything you need to know about the Leading Through Complexity program
Curious about the path ahead? We’re answering your questions around the program structure, content, & investment. Still have questions? Reach out to Brittany, your guide, here, to schedule a call.
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Absolutely! Many organizations support professional development for their employees. We even provide a template you can use to ask your leader or organization to cover all or part of the program cost. Access the template here.
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The investment for Leading Through Complexity is $1,597 per person.
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Yes, there is an option to run a customized cohort for your team or group. Connect with Brittany directly to discuss creating a tailored experience for your team. Schedule a call with Brittany, here.
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Yes! One of the unique benefits of this program is the diverse range of industries represented, offering you the chance to learn from a variety of perspectives and experiences.
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Program materials are available for one year, starting from the program's kickoff. At the end of the year, you’ll have the option to purchase an additional year to remain in the community and retain access to all resources, including the recordings and digital workbook.
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The weekly commitment includes a 75-minute live session and about 1–2 hours for reflection, exercises, or pre-session preparation.
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There is no refund policy for this program because of the significant planning, resources, and time invested in ensuring each cohort’s success. If you’re unable to attend, session recordings will be provided, but we strongly encourage attending live to fully engage in the discussions and exercises for the best experience.
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Yes, all live sessions are recorded and shared with participants. However, attending live is highly encouraged to get the most out of the interactive, experiential aspects of the program and to fully connect with your cohort members.
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Unlike generic programs, Leading Through Complexity focuses on the 10 leadership complexities every leader faces, using the Hero’s Journey framework to guide you through both challenges and growth. It combines practical tools, experiential learning, and year-long support for sustained success.
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Each week blends learning and application. Live sessions are almost entirely experiential, with minimal pre-reading or theory. This ensures you’re practicing what you learn in real time and applying it to your leadership journey.
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There are no scholarships, but discounts may be available for teams enrolling multiple participants. Reach out to Brittany to learn more.
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You’ll complete a pre- and post-program assessment to map your growth across the 10 leadership competencies. This helps track your progress and identify areas of focus.
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Yes! You’ll join a small, interactive cohort and have access to a dedicated community space for networking, peer knowledge sharing, and group support for a full year.
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One week before the program begins enrolled participants will receive access to our program platform, resources, call links & more. Prior to our first session participants will be asked to set up their profile in our program platform, add each week’s calls to their calendar & take a pre-program assessment. We also recommend that participants carve out a few moments to reflect on their current leadership challenges and goals to help make the most of the program right from the start.
COPYRIGHT 2025 BRITTANY NEISH, LLC ALL RIGHTS RESERVED | WHAT YOU DO MATTERS